PLEASE NOTE THAT WE HAVE THE RIGHT TO CANCEL YOUR MEMBERSHIP OF THE SITE AT ANY TIME, FOR ANY REASON, AND THESE T&Cs EXPLAIN THAT RIGHT.
BY ENTERING OUR SITE OR CREATING AN ACCOUNT, YOU ARE ACCEPTING THESE T&Cs.
We may update these T&Cs from time to time, so you should regularly visit this page to stay informed of any changes – we will assume you have reviewed them each time you interact with us.
Here are the formal bits:
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Agreement
This page outlines the relationship and agreement between you and us, and by using the Site, you agree to be bound by its terms.
Your Promises To Us
You warrant and agree that:
You have the right to enter into this Agreement with us and are over the age of 18.
You will maintain only one Account with us (duplicate accounts are not allowed).
Members of the same family or household must share a single Account.
All information you provide when opening an Account is true, accurate, and complete, and you are not opening the Account on behalf of someone else.
If you have a username or breeder name on the Site, it will not be offensive, misleading, suggest you are someone else, or imply representation of a trade or brand name if you are a private advertiser. Similarly, it will not suggest you are a private advertiser if you are a breeder or company.
If you follow any links provided on the Site, you will review the T&Cs of the sites we direct you to.
You will not use robots, spiders, scrapers, or similar tools to access our Site.
You will not attempt to bypass any measures we have put in place to restrict or limit access to parts of the Site.
You will not engage in any activity that might cause our Site or System to crash.
You will not steal, borrow, copy, or otherwise obtain the Site or any portion of it for use on another site or application.
You will not attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any programs used in connection with this Site, its System, or the services it provides.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Intellectual Property
You do not have the right to copy or use any information or intellectual property on the Site, except for the purpose of using the Site, unless we explicitly grant you that right.
You will not copy, imitate, or use our trademarks, designs, layout, or any other elements that constitute intellectual property and belong to us.
Either we or our affiliates own all the information and intellectual property on the Site.
We cannot verify the ownership of any Content uploaded to the Site by Users, and we make no guarantees that those posting such Content have the right to do so. If you believe your Intellectual Property Rights have been infringed, notify us, and we will remove any material that breaches those rights.
By uploading any image(s) or video(s) to this Site, you grant Janetpets and its licensees a royalty-free, non-exclusive, worldwide right to copy, crop, reproduce, edit, publish, display, distribute, or otherwise use the image(s) or video(s) publicly in all languages and media, whether known now or created in the future, in perpetuity. Janetpets may also select certain images you upload to the Site for promotional activities related to Janetpets, including but not limited to use in Janetpets’ promotional materials, both online and in print.
We do not claim ownership over any Content you store in our System, except for the rights outlined in these T&Cs. You will indemnify us against any liabilities that may arise as a result of your posting any material to the Site.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Your Use Of The Site
You acknowledge that the primary purpose of the Site is to facilitate the rehoming of animals and the sale of accessories and services within the UK. The Site is not provided for the purpose of helping you or your business generate profit.
If you are advertising pets on the platform, you agree that you have consulted with your local council’s animal licensing team regarding your licensing requirements and have obtained the necessary animal activities licence. You confirm that this information has been entered into your account details, and you have uploaded a copy of your valid licence.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Company Account
You warrant and agree that:
You are legally authorized and capable of entering into binding contracts on behalf of the company you represent.
You will not use the Site to rehome any animals, either as a seller or a buyer.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
General Ad Posting Rules You warrant and agree to comply with the following conditions when posting any advert on Janetpets:
Any pets you advertise must be owned or bred by you, unless you are a registered charity or rescue organization on Janetpets.
To meet PAAG’s minimum standards, we reserve the right to refuse any advert(s) that may compromise these standards.
We enforce age restrictions for rehoming pets, following animal welfare guidelines. Dogs, cats, rabbits, and ferrets must not be separated from their mother before 8 weeks of age, and chinchillas must be at least 12 weeks old. Foals must be at least 6 months old before leaving their mother.
If you are advertising a litter, the litter must be advertised together, and a photo of the litter with their mother must be uploaded. This applies to dogs, cats, rabbits, ferrets, and chinchillas.
Adverts must be posted in the correct category, and the pet’s full breed must be disclosed for transparency with the buyer. Crossbreeds must be listed in the appropriate crossbreed category or the mixed breed category, with the breed mix clearly mentioned in the description.
All photos uploaded must be of the actual pet you wish to rehome, not copied or downloaded from other sources.
Adverts must not promote or imply that pets are gifts or presents, including for holidays like Christmas, Easter, or Valentine’s Day.
Pets must be located in the UK, and the images and location stated in the listing must reflect the pet’s current and permanent location.
Rescue pets from abroad may only be advertised by a registered charity account if the pets are currently in the UK, with all required documentation and vaccinations/microchipping as per UK standards and law.
Pets imported to the UK for the purpose of being sold are not allowed to be advertised. However, older pets imported legally as your own pet but now needing rehoming may be advertised, provided the country of origin is stated in the advert.
Pets under 6 months old that have been imported are not allowed to be advertised under any circumstances.
Pregnant pets, or pets suspected to be pregnant, may not be advertised. This includes horses.
Advertisements seeking to swap or exchange pets are not permitted.
Adverts promoting selective breeding or extreme conformations/features in pets are not allowed.
Each advert will remain live on the platform for 60 days from the date of submission. After expiration (or once all pets are reserved/sold), you must close the advert. If necessary, a new listing with updated information can be created. You may not reuse the same listing with modified details for different pets or litters.
All health and welfare issues associated with a pet being rehomed must be clearly identified in the advert.
Advertisements offering delivery or courier services for pets are not permitted. Pets must be collected at the home where the mother lives, and pets must be available for viewing at your home or place of business.
Large commercial breeding of pets is not allowed, regardless of licensing status.
Anyone under 18 is not permitted to use the website to contact an advertiser. If you are advertising a pet, you must ensure that anyone adopting or buying your pet is at least 18 years old.
We reserve the right to decline any adverts, ban, close, or suspend a user’s account if we suspect inappropriate behavior or unethical breeding, which is not limited to the rules above.
If you violate any of the above rules, we may end any or all of your adverts and close your account.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Dog/Cat Specific Ad Posting Rules
In addition to the general posting rules, you agree to follow these specific guidelines when listing any puppies, dogs, kittens, or cats on Janetpets:
All dogs must be microchipped by 8 weeks of age, and cats by 20 weeks.
If you’re selling a litter, you must be able to show the entire litter to prospective buyers along with the mother, and ideally the father too.
Litters must be listed under a single advert when rehoming them.
We do not allow advertisements that promote pets bred for certain exaggerated features. Terms such as ‘Micro,’ ‘Big-Rope,’ ‘Teacup’ (or similar), ‘Miniature’ (unless it is a recognized miniature breed), ‘Designer,’ and other related descriptors will result in the removal of the ad.
Advertisements for banned dog breeds will not be accepted. These include Pit Bull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasileiro, and as of 30 December 2023, XL Bully breeds are also prohibited.
Only family pets may be listed. Ads for dogs used as guard dogs, security-trained dogs, or those used primarily for hunting or protection are not allowed.
Pets with cropped ears are not permitted for sale or stud.
Ads for services like artificial insemination or spaying/neutering procedures are not allowed.
Activities such as puppy/kitten yoga or similar events cannot be promoted through our platform.
We do not permit any co-ownership, rental, or loan arrangements for pets outside the stud category.
Pets cannot be sold for breeding purposes, including selling a stud dog or a dog in season for that purpose.
No pet under 12 months old may be listed for stud or mating services.
We do not accept listings for double dapple or double merle dogs.
If the pet you’re listing is registered with a governing body such as the Kennel Club (for dogs) or GCCF (for cats), you must include that information in the advert and be prepared to provide relevant documentation if asked.
If you live in Scotland and breed three or more litters of kittens within a 12-month period, you must hold a valid cat breeder’s licence as required by Scottish regulations.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Other Animals Ad Posting Rules
In addition to the general ad posting rules, you agree to adhere to the following conditions when posting any advert for animals other than dogs or cats on Janetpets:
You will not offer live vertebrates for rehoming if they are intended to be used as food.
If you are advertising an animal listed under Annex A of the CITES regulations for endangered species (such as certain tortoises, snakes, and birds), you must clearly state in the advert that you hold a valid Article 10 certificate.
We do not allow adverts for any type of primates.
We do not accept adverts for wild-caught animals or any species covered by the Dangerous Wild Animals Act.
The following species are not permitted to be advertised: Anacondas, Burmese Pythons, Reticulated Pythons, African Rock Pythons, Spider Morphs, or Enigma Morphs.
All horses advertised must be microchipped and have a valid passport as required by UK law.
In horse advertisements, any rider shown in the photographs must wear a riding helmet and appropriate footwear.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Breeding and Licences
If you are advertising dogs for sale and are required by law to hold a breeding licence from your local council, you must ensure that you: i) have a Breeder account, ii) have uploaded a clear photo of your licence, iii) have entered your licence number and its expiration date, iv) have provided the name of the issuing local authority.
If we suspect that you are required to have a licence but have not provided your licence details on your account page, we reserve the right to decline your adverts and report this to your local authority.
Pet shop licence holders are only allowed to advertise puppies or kittens for sale if they hold a valid breeding licence and have bred the animals themselves within the UK.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Accounts
To fully benefit from the services offered by the Site, you may need to create an Account with your personal details, and by doing so, you agree to the following:
All information you submit must be complete, accurate, and truthful.
You will keep your account information up-to-date.
You must clearly indicate whether you are using the site as a private individual, frequent advertiser/breeder, rescue center, or company.
You must enter your correct full address, including house number, street name, and postcode, before placing an advert. We may ask for address verification if needed, but your full address will not be publicly visible on the website.
You will use only one account to advertise any pets you own or breed. You will not create multiple accounts under different names or addresses to obscure the actual number of pets you breed or advertise.
You will not reuse old listings to advertise new pets or litters as a way to hide the actual number of pets you breed or advertise.
If we receive complaints about your account, you must resolve them to the satisfaction of both the customers and us.
You will keep your account login details secure and confidential. Do not share your password with anyone else, and always log out after using the Site to prevent unauthorized access.
If you violate these terms and conditions, your Account may be closed by us.
We may close your Account at any time by providing notice via email to the last email address associated with your account or used to communicate with us.
If your Account is closed for any reason, you will not be entitled to any compensation for any potential loss, even if you have paid for certain products or services on the Site.
If we suspect fraudulent or criminal activity linked to your Account, we reserve the right to report it to the appropriate authorities, including the Police.
We may ask you to authenticate your email address and personal details. If you change your address, you must notify us and reauthenticate it.
If your current email address cannot receive messages from us, or if you mark our communications as spam or junk, we may terminate your Account without further notice.
If we earn any commission or interest on transactions involving your Account, we retain the right to keep that commission and/or interest.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Contacting An Advertiser
You acknowledge and agree that we do not verify the truth or accuracy of any statements made by advertisers on Janetpets.
It is your responsibility to independently verify all claims and documents provided by any advertiser.
You confirm that you have read the buyer’s checklists available on the Site and on every pet advert, especially the advice to never send money online unless using Janetpets’ Pet Payments service. You acknowledge that we have no way of verifying the honesty of advertisers, and if you choose to send money using other online services, we are not responsible for any loss you may incur.
You should ensure that the advertiser is a legitimate individual by visiting the pet at the advertiser’s home. If the advertiser makes excuses, asks for money or a deposit without allowing you to see the pet, or suggests delivering the pet or meeting you at a location other than their home, you should decline.
Always use our secure in-platform messenger system to communicate with advertisers. Do not accept invitations to use alternative messaging services like WhatsApp or email. Our system is secure and allows for sharing high-resolution images and videos. You also agree not to use offensive language, spam users, or use our messenger system for automated or commercial purposes. We reserve the right to filter or block suspicious messages before they reach the recipient, and we may block users who misuse the messaging system.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Cancellation By Us We reserve the right to cancel any advert you place on the Site and/or cancel your Account:
Immediately and without notice if we know or suspect that you have violated any of these terms and conditions.
Immediately, if we notify you via email for any reason we deem appropriate.
You agree that you are not entitled to any compensation if we choose to cancel your advertisement or Account, regardless of the reason.
Cancellation By You You acknowledge that, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, no “sale” is involved in the services we provide, and therefore you have no right to cancel this Agreement.
Privacy & Cookies Both you and we agree that our Privacy and Cookie Policy forms part of these terms and conditions. You can read our Privacy Policy [here].
Disclaimers
We do not guarantee that the Site will meet your specific needs, work correctly, be suitable for a particular purpose, or avoid infringing on the rights of others.
We do not guarantee that the Site will be compatible with all systems, be completely secure, or that all information provided will be accurate.
Any advice given on the Site is general and may not apply to your particular circumstances. Unless the advice is part of a paid service offered on the Site, you should ensure the advice is applicable to your situation.
While we make every reasonable effort to test material before placing it on the Site, we cannot be held responsible for any loss, disruption, or damage caused to your data or computer system due to material on the Site.
We cannot guarantee that any suggestion or advice provided on the Site will result in a specific outcome, as we do not know your individual circumstances. All material is intended as general guidance, and we offer no warranties regarding the results you may achieve.
The rights mentioned in these T&Cs are the only ones you have. If a right is not mentioned (unless provided by the laws of England and Wales), it does not exist.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Problems and Complaints We aim to ensure you do not experience any problems while using the Site. If an issue arises, please notify us immediately.
We will work to resolve the problem as quickly as possible at no cost to you, provided we agree that a genuine issue exists.
If you wish to file a complaint about us or another user, please provide full details through our Contact Page. If we find merit in your complaint, we may contact the other user involved, suspend any problematic advert, and take appropriate actions to resolve the issue. While we do not have a formal complaints procedure, we will handle all complaints in the most reasonable way we can. Your legal rights under these Terms and Conditions and by law remain unaffected.
Availability of the Site We do not guarantee that the Site or System will be available at all times. If the Site is unavailable for any reason, we are not liable for any losses you may incur.
We reserve the right to change the Site, modify its services, or suspend/terminate it at any time.
Limitation of Liability Our resources are limited, and we cannot guarantee a response to your messages within a specific timeframe. While we strive to respond within 24 hours, we are not liable if we fail to do so.
Please remember that Janetpets is a platform that displays pets for rehoming, as well as accessories and services. We do not vet advertisers or facilitate transactions, nor can we verify the accuracy of any advert. You agree to take all necessary precautions to ensure transparency and honesty from the person you are dealing with before agreeing to rehome or supply an animal.
You engage in any transaction with another user at your own risk.
We do not accept liability if you use our services for commercial purposes.
To the fullest extent permitted by law, we, including those working for or with us, disclaim any liability for losses you may experience from using our services, visiting the Site, or using the System.
We are not liable for the termination of any advert if either you or we close your Account.
If we are found liable for any loss you suffer, our liability will be limited to direct losses only, excluding losses to goodwill, profit, reputation, or any indirect, special, or consequential losses. The maximum compensation you may claim for direct losses is £100.00. These T&Cs do not exclude or limit our liability for death or personal injury caused by our negligence or fraud.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
Links to Other Websites We do not control the content of any external links shared on the Site and are not responsible for any losses or issues that may arise from using those links. We disclaim liability for any losses resulting from your use of the links we share. Sharing a link does not imply an endorsement or recommendation of that website.
We cannot guarantee that any link will always work.
If you find a link offensive or problematic, please inform us, and we will consider removing it.
If you follow a link to an external website from our Site, you acknowledge that different terms and conditions apply to those sites. You agree to review and understand those terms before using those sites.
Modifications of These Terms and Conditions & the Site These Terms and Conditions (T&Cs) may change over time. It is your responsibility to revisit this page regularly to ensure you have read and understood the most recent version. By continuing to use the Site, you confirm your awareness and acceptance of any changes.
We reserve the right to modify the Site and T&Cs at any time.
General Provisions
Operative Law: This Agreement is governed by the laws of England and Wales, which have jurisdiction over any related legal matters.
Partnership/Joint Ventures: This Agreement does not establish any partnership or joint venture between us and you.
Effect of Agreement: This Agreement supersedes all previous agreements regarding the topics covered and represents the entire understanding between us.
Time of the Essence: Time is not a critical factor in this Agreement.
Warranties: All parties agree that this Agreement is not based on any promises or representations not included in the T&Cs.
Force Majeure: If events beyond our control (such as strikes, war, natural disasters, etc.) prevent us from providing services, we are not liable for any resulting consequences. We will notify you as soon as possible, and if we are unable to resume services within a reasonable time, we may cancel them and offer a proportionate refund.
Unenforceability: If any part of these T&Cs is deemed unenforceable by a Court, the remainder of the T&Cs will remain in effect.
Notices: Any formal notice must be sent via email to the address each party provides.
Entire Agreement: These T&Cs contain the complete understanding between us.
Definitions
Account: Personal information and credentials used by Users to access services on the Site.
Advert: Any advertisement placed on the Site.
Breeder: An individual who breeds animals either privately or with a licence, in compliance with UK Animal Welfare legislation.
Content: Any information (text, graphics, images, video, etc.) stored or displayed on the Site.
Licensed: A breeder with a licence for breeding, following statutory guidelines and meeting required standards.
Pet: A domesticated animal kept for companionship, excluding wild or exotic animals.
Refund: A return of payment in exchange for a service withdrawal.
System: The storage system(s) used in connection with the Site.
T&Cs: The terms and conditions outlined above.
User: Any individual, organization, or company using the Site for any purpose.
(Site refers to Janetpets.co.uk, its subdomains, and the Janetpets apps.)
